Ordering from our website is easy, you have the option to create an account when going through checkout which makes the process even easier the next time you visit. We accept a wide range of payment methods, dispatch orders quickly, and our friendly and efficient staff are here to help every step of the way...
We accept payment by all UK credit and debit cards, we also accept Google Checkout and PayPal. Our checkout is 100% safe and is secured by 256bit SSL technology, your browser will display a padlock symbol to verify you are on a secure page and more information about our security can be found by clicking on the padlock. More details about the security of our checkout can be found below under the security heading.
Postage & Delivery
We aim to dispatch all orders within 3-5 working days. Please remember our gifts are custom made to order and not just picked from a shelf. We use Royal Mail 1st Class delivery unless otherwise stated and a dispatch note will be sent to you once your order is on its way. Some bulkier items or more valuable orders may be sent via a tracked courier service, you will be notified by email before dispatch in these circumstances.
You can contact us by using the Live Chat facility, email, the contact form on this website, or by telephone. We strive to reply to all emails within 24 hours.
We take your online safety very seriously and have 256bit SSL security on the checkout. Our payment processor also benefits from security thank to 'Verified by Visa' and 'Mastercard Securecode' technology. More info on these below:
Verified by Visa
Verified by Visa protects your card twice when you shop online with Visa – firstly with a personal message, and secondly with your own secret password.
What is MasterCard® SecureCode? MasterCard SecureCode is a new service that enhances your existing MasterCard card. A private code gives added protection against unauthorized use of your card when you shop at participating online merchants.